![]() If you have problems with a transaction, seller or anything you should open an urgent ticket or contact live chat support. Please note we're currently experiencing extreme delays on transactions and if you need your orders/issues expedited, please alert us so we can resolve this for you immediately.Īll you need to do is go to live chat, inform them of this issue and then they'll resolve it. Please note TrustPilot isn't PlayerUp Support. If Live Chat is offline, open an urgent ticket using the link above and request us to fix/expedite/resolve any issues you've outstanding. Http :// Com/conversations/add? To=Middleman&title=Super%20Urgent%20-%20Delayed%20Transaction Please switch to a desktop/laptop and then you'll be able to see the live chat customer support option. If you're unable to view the live chat then that maybe due to that you're using a mobile device that is blocking it. Go to this link above and click on the live chat bar located on the bottom right of the page. Use Live Chat If You Need Further Assistance In Conclusion: Lost ~23$ of the 180$ I sold my account for, lots of nerves and 2 weeks of my time. I messaged on Telegram and FB messenger and they answered there, though only like once a day and max 5 minutes of chat time. Don't bother with their site's chats or ticket system, they don't answer there. Customer support seems to be a 1-man job. We pay all fees your payment processor would charge you" - Info on their Sellers Guideģ. "Already good on releasing payment just need to click send now so waiting on you" Their support's messages: "Please close that issue offsite" Chatting with support they sent 10$ to offset the fee when I deleted my negative review. Final I received of the 180$ account I sold: 147.84$. I was written to receive 156.6$ due to me having to pay the buyer's and my own payment processor's fee (10% buyer + 3% mine) AND when I finally received it, Paypal took ANOTHER 8.76$ from me. I sold account for 180$, buyer paid 5.4$ FEE ON TOP of the 180$. "Payments are sent within 1-144 hours after the buyer secures and confirms the account." - Info in their Sellers GuideĢ. Gave account back to buyer and I was added to another waiting list, had to wait 4+ days. Finally took my account back (temporarily) and made a bad review and I was instantly being dealt with and told to delete my review for now. He confirmed delivery, I opened a ticket to get paid and it had an ETA of 24-144h, asked support about being paid on like 3rd and 6th day and no answer. Sold an account, gave credentials to buyer.
0 Comments
Leave a Reply. |